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6/18/2010

Document Previews Won’t Open In FAST Search Using HTTPS

--By: Neil Barkhina

Installing FAST Search for SharePoint is by no means an easy feat, and after going through this long and arduous task you can imagine my dismay at finding that I couldn’t view document previews in the FAST Search Center. I thought I did every step exactly the way it was described on MSDN, and I was hoping to be rewarded with a wonderful search results experience. But instead I was rewarded with an annoying JavaScript error in the bottom left corner of Internet Explorer:

Document_Previews_Won’t_Open_In_FAST_Search_Using_HTTPS

I tried many different things, but in the end I realized it had to do with my site running in SSL. The interesting thing is it seems the error only affects document previews, whereas all other features of FAST are unaffected. If you actually look at the JavaScript error, you will see one of two messages:

Message: Syntax error

Line: 2

Char: 1

Code: 0

URI: https://sps.gig-werks.com/Neil/_vti_bin/wacproxy.ashx?redirect=https%3A%2F%2Fsps.gig-werks.com%2FNeil%2F_layouts%2FWordViewer.aspx%3Fid%3D%2FNeil%2FShared%2520Documents%2Fbeing%2520a%2520developer.docx%26DefaultItemOpen%3D1&spsite=https%3A%2F%2Fsps.gig-werks.com%2FNeil&docType=docx&zone=undefined&callbackFunctionName=DelegateFn_SRB_g_67ad5588_cf32_489d_8baa_538e1d3177df_1

Or it may look something like this:

Message: Syntax error

Line: 2

Char: 1

Code: 0

URI: https://sps.gig-werks.com/dev/_layouts/error.aspx?ErrorText=Object%20reference%20not%20set%20to%20an%20instance%20of%20an%20object%2E

 

If you get the WACPROXY.ASHX or Object Reference error, chances are it is related to your site running on SSL. Now the strange thing is I imported the certificate into IIS and set the binding for my site, however what I didn’t do is upload the certificate to the SharePoint Manage Trusts area. Now remember, this has to be the certificate you purchased from your certificate dealer for public facing websites. Go to Central Administration -> Security -> Manage trust:

Document_Previews_Won’t_Open_In_FAST_Search_Using_HTTPS

Then click on New to create a new trust. Fill out the name and browse for the certificate.

Document_Previews_Won’t_Open_In_FAST_Search_Using_HTTPS

Also, just to be safe you should import the cert on your SharePoint FE Server into the Trusted Root Certification Authorities folder. After you did this you should finally be able to see document previews, Enjoy!

Document_Previews_Won’t_Open_In_FAST_Search_Using_HTTPS

--By: Neil Barkhina

Posted at 4:39 PM by WDC812\richardm | Permalink | Email this Post | Comments (5)
        

Comments

Carmen de Porras

Hi,
What kind of certificate did you use? because I have a pfx one and at Sharepoint - Manage trust sais that is not possible a certificate with password...!
Is a self-signed certificate valid for internet conections? and a domain certificate?

thanks!!!
at 6/20/2010 7:06 PM

Carmen de Porras

Hi,
What kind of certificate did you use? because I have a pfx one and at Sharepoint - Manage trust sais that is not possible a certificate with password...!
Is a self-signed certificate valid for internet conections? and a domain certificate?

thanks!!!
at 6/20/2010 8:08 PM

Neil

it's a .CER, yeah I dont think it works with ones that have a password. I believe it's just for internet connections, our certificate authority is Commodo.

-Neil
at 6/23/2010 3:42 PM

Guisolan

Hello,

I have the same issue but i'm using Big-IP F5 SSL Offloading so i don't have the certificate directly on IIS. I tried to import the .cer to the SharePoint Manage Trust Area but it does not resolved my issue.

Any idea ?

Thanks,
at 2/18/2011 8:16 AM

Anupam

You can convert your .Pfx file to .Cer file by exporting the same from "Trusted Root Certification Authority" and remove the Password in the process to enable it to be used by SharePoint trust store.

1. Open Cert Manager by typing CertMgr.msc in run menu
2. Go to Trusted Root Certification Authority --> Certificates
3. Right Click on Certificates --> All Tasks --> Import and Import the .PFX file to Trusted Root Certification Authority by proving the
pfx file password in the wizard.
4. Once it gets added, select the certificate and right click --> All Tasks --> Export
5. Click Next on First page of the Wizard
6. Select "No, Do not export the private key" radio button on the second page of the wizard
7. Select the option "Base-64 Encoded X.509 (.CER)" in the third page of the wizard
8. Browse the location to save the output file and provide a filename
9. Click Finish on the Final screen of the wizrd
10. You will have the .CER file created at that location.

You can now add the same in the SharePoint Trusted store from Central Admin --> Security --> Manage Trust option.

--Anupam
at 5/2/2012 4:57 AM

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